Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it.


p. 4, bold text cited in: Colin J. Neill, Phillip A. Laplante, Joanna F. DeFranco (2011) Antipatterns: Managing Software Organizations and People. - A little book of f-laws: 13 common sins of management, 2006

Russell L. Ackoff Quotes

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...