Russell L. Ackoff Quote

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it.


p. 4, bold text cited in: Colin J. Neill, Phillip A. Laplante, Joanna F. DeFranco (2011) Antipatterns: Managing Software Organizations and People. - A little book of f-laws: 13 common sins of management, 2006


Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work...