Robert Heller Quote
Two of my favourite current management writers are Americans – Clayton Christensen and Peter Senge. My all-time favourite gurus are Peter Drucker, who became a greatly admired friend, and W. Edwards Deming. The thing that set these people apart from many other business commentators is that they didn't propose any all - encompassing theories, they simply told it like it is.
The fact is that life cannot be summarised as a simple set of rules; it's far too complicated for that and it's always changing. Unfortunately, all-encompassing panaceas do seem to be popular and certainly sell books, which is why I so value the objectivity of thought that each of these people brought to the debate.
Interview: Robert Heller (2006)