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Law Number XXXII: Hiring consultants to conduct studies can be an excellent means of turning problems into gold, your problems into their gold.
Norman R. Augustine
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One cannot legislate problems out of existence. It has been tried.
Norman R. Augustine
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Law Number XV: The last 10 percent of performance generates one-third of the cost and two-thirds of the problems.
Norman R. Augustine
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Nobody ever did anything very foolish except from some strong principle.
William Lamb, 2nd Viscount Melbourne
Norman R. Augustine
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Born:
July 27, 1935
(age 89)
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