Nigel Cumberland - Colleagues Quotes

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True empathy is not about waiting to understand another person; it is about proactively seeking to do so. It takes effort to give another person your full time and attention; to ask others how they are feeling and if they coping well with things. And don't overlook those closest to you. Never take anyone for granted. Avoid being too preoccupied to sit down and talk with your children, partners and colleagues.

Nigel Cumberland
The working world needs more empathic leaders, staff and colleagues. A person's high level of empathy will make up for a wide array of other skills and attributes.

Nigel Cumberland
Good decision-making is like playing chess and you must avoid making hasty decisions without thinking of how that particular decision will impact on different aspects of your work and organization. The worst kind of decision-making is to decide to delay a difficult decision until later or to pass it to someone else to have to make. You will never excel and be valued by your colleagues if you get into these habits of procrastination and passing responsibility to others.

Nigel Cumberland
Diversity is a very popular business topic today while the negative side of diversity, discrimination, remains a touchy and sensitive topic. Even in organisations which follow the letter of the law in terms of not discriminating against any individuals, it is common for people to show prejudice and bias...Have the courage to stand out from your colleagues by being very open to and comfortable with all kinds of diversity amongst your colleagues and stakeholders. When you sense someone is being ignored or marginalized spend time with them and bring them into discussions encouraging them to speak up as needed.

Nigel Cumberland
Doing the opposite might make you feel uncomfortable. It can be scary and make you feel lonely and exposed. It is never easy to be seen as going against the grain and ignoring the advice of your colleagues, friends or family, but if you are prepared to explain what you are doing and why, they will come round.

Nigel Cumberland
Seek feedback on a spontaneous basis. After you have completed a particular task do get into the habit of asking colleagues for feedback about how you performed. The best feedback is the instantaneous kind where feedback is given as soon as something has happened

Nigel Cumberland
I once asked a group of young managers in a workshop: would you prefer to work with a friend who never keeps their word or an enemy who does? The entire group said they would prefer to work with enemies, those they could in some sense rely upon.Give yourself time before rushing to respond to requests from your boss, colleagues and clients. Avoid being vague in how you respond. If you are not sure you can do what is being asked of you, do not say I'll try and let you know" as people could assume you will be completing the work.

Nigel Cumberland