You can manage what you do not understand, but you cannot lead it.
Myron Tribus quoted in: Henry R. Neave, "Deming'88* Part 2: The 14 Points revisited (Points 1–7)." Total Quality Management 1.2 (1990): 169-182.
You can manage what you do not understand, but you cannot lead it.
Myron Tribus quoted in: Henry R. Neave, "Deming'88* Part 2: The 14 Points revisited (Points 1–7)." Total Quality Management 1.2 (1990): 169-182.
