The genesis of reengineering lies in a phrase one of us coined in the late 1980s: Automating a mess yields an automated mess. Unless an organization reconceptualized its operations, overlaying new technology on these operations accomplished little.


Reengineering the Corporation, 1993

Michael Martin Hammer Quotes

The genesis of reengineering lies in a phrase one of us coined in the late 1980s: Automating a mess yields an automated mess. Unless an organization...

The genesis of reengineering lies in a phrase one of us coined in the late 1980s: Automating a mess yields an automated mess. Unless an organization...

The genesis of reengineering lies in a phrase one of us coined in the late 1980s: Automating a mess yields an automated mess. Unless an organization...

The genesis of reengineering lies in a phrase one of us coined in the late 1980s: Automating a mess yields an automated mess. Unless an organization...