Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspiration-of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Inspirational leadership: destiny, calling and cause (ed. Macmillan of Canada, 1999) - ISBN: 9780771576416