The French have a meticulous code in business that allows them to sound incredibly helpful and generous and courteous while basically telling you to get lost. They deliver this dismissive news with the most mellifluous voice imaginable, the more melodious and beautiful the delivery, the less accommodating the message.
My Paris Dream: An Education in Style, Slang, and Seduction in the Great City on the Seine (2015 edition), Spiegel & Grau - ISBN: 9780679644439