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John Kotter -
Complacency
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
John Kotter
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Never underestimate the magnitude of the forces that reinforce complacency and help maintain the status quo.
John Kotter
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Complacency is almost always the product of success or perceived success
John Kotter
Quote of the day
There is a marvelous turn and trick to British arrogance; its apparent unconsciousness makes it twice as effectual.
Catherine Drinker Bowen
John Kotter
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Born:
February 25, 1947
(age 77)
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