Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.
Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781605091396
Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.
Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781605091396