John Kador Quote

An effective apology contains within it the answer to the question, "How am I to be held accountable?"


Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781609944575

Picture Quote 1

An effective apology contains within it the answer to the question, How am I to be held accountable?

Picture Quote 2

An effective apology contains within it the answer to the question, How am I to be held accountable?

Picture Quote 3

An effective apology contains within it the answer to the question, How am I to be held accountable?

Picture Quote 4

An effective apology contains within it the answer to the question, How am I to be held accountable?