J. R. D. Tata Quote

The Psychology of Delay. Some of the causes of delay in coming to economic decisions in our country seem to lie in the psychological realm. There is such a thing as the psychology of power which motivates people: power of control and patronage, power to delay an application, power to hold up a file, power to keep people waiting in an ante-room, all of which are consciously or subconsciously treated as symbols of prestige and hallmarks of importance.

To The Central Advisory Council of Industries, New Delhi, January 3, 1969. - Keynote: Excerpts from his speeches and chairman's statements to shareholders