H. James Harrington Quote

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you can't understand it, you can't control it. If you can't control it, you can't improve it.


Area activity analysis: aligning work activities and measurements to enhance business performance (ed. McGraw-Hill Book Company, 1999)

Picture Quote 1

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you...

Picture Quote 2

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you...

Picture Quote 3

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you...

Picture Quote 4

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you...