Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.


JPod (ed. Bloomsbury Publishing USA, 2008) - ISBN: 9781596917101

Douglas Coupland Quotes

Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.

Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.

Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.

Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.