Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has the potential to become a high point or a low point in someone's day.


TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments (ed. 2011)


Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has ...

Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has ...

Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has ...

Even a brief interaction can change the way people think about themselves, their leaders, and the future. Each of those many connections you make has ...