Donald Norman Quote

When you have trouble with things—whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and electronics industries—it's not your fault. Don't blame yourself: blame the designer.


Introduction to the 2002 Edition, p. x. - The Design of Everyday Things (1988, 2002)


When you have trouble with things—whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and...

When you have trouble with things—whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and...

When you have trouble with things—whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and...

When you have trouble with things—whether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and...