Donald Norman Quote

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance of the device itself. The device must explain itself.

Introduction to the 2002 Edition, p. xi. - The Design of Everyday Things (1988, 2002)

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance...

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance...

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance...

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance...