The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.


The trouble with nowadays: a curmudgeon strikes back (ed. 1980)


The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.

The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.

The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.

The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.