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Trust is something that happens within people only when it is created between people.
Chip R. Bell
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Giving advice is like playing pinball: only by pushing and pulling can you encourage the ball to go in a new direction and increase your score. But too much pushing and pulling can cause a tilt and stop the game.
Chip R. Bell
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Customers long to interact with - even relate to - employees who act like there is still a light on inside.
Chip R. Bell
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Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.
Chip R. Bell
Quote of the day
There is a marvelous turn and trick to British arrogance; its apparent unconsciousness makes it twice as effectual.
Catherine Drinker Bowen
Chip R. Bell
Born:
October 16, 1944
(age 80)
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