Charles Perrow - Organizations Quotes

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The burning cry in all organizations is for good leadership, but we have learned that beyond a threshold level of adequacy it is extremely difficult to know what good leadership is.

Charles Perrow

The vast proportion of the activity in organizations goes on without personal directives and supervision – and even without written rules – and sometimes in permitted violation of the rules.

Charles Perrow

Official goals are the general purposes of the organization as put forth in the charter, annual reports, public statements... Official goals are purposely vague and general and do not indicate two major factors which influence organizational behavior: the host of decisions that must be made among alternative ways of achieving official goals, and the priority of multiple goals and the many unofficial goals pursued by groups within the organization.

Charles Perrow