Carol Tavris Quote

No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: "I'm sorry; I didn't see you; are you all right?" The inability to speak these words, I observe, goes right along with a propensity for mindless insults.

Anger: The Misunderstood Emotion (ed. Simon and Schuster, 1989) - ISBN: 9780671675233

No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: I'm sorry; I didn't see you;...

No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: I'm sorry; I didn't see you;...

No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: I'm sorry; I didn't see you;...

No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: I'm sorry; I didn't see you;...