Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something. With anonymous insincerity, the Successful Person thus makes an instrument of his own appearance and personality.


White Collar: The American Middle Classes (1951)

C. Wright Mills Quotes

Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something....

Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something....

Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something....

Kindness and friendliness become aspects of personalized service or of public relations of big firms, rationalized to further the sale of something....