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C. West Churchman -
System
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However a systems problem is solved—by a planner, scientist, politician, antiplanner, or whomever—the solution is wrong, even dangerously wrong. There is bound to be deception in any approach to the system.
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We are always obliged to think about the larger system. If we fail to do this, then our thinking becomes fallacious.
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The problem of systems improvement is the problem of the 'ethics of the whole system'.
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When one is considering systems it's always wise to raise questions about the most obvious and simple assumptions.
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Operations research '(OR) is the securing of improvement in social systems by means of scientific method
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The management of a system has to deal with the generation of the plans for the system, i. e., consideration of all of the things we have discussed, the overall goals, the environment, the utilization of resources and the components. The management sets the component goals, allocates the resources, and controls the system performance.
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The systems approach goes on to discovering that every world-view is terribly restricted.
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It is sheer nonsense to expect that any human being has yet been able to attain such insight into the problems of society that he can really identify the central problems and determine how they should be solved. The systems in which we live are far too complicated as yet for our intellectual powers and technology to understand.
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The comprehensiveness of OR's aim is an example of a 'systems' approach, since 'system' implies an interconnected complex of functionally related components.
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The ultimate meaning of the systems approach, therefore, lies in the creation of a theory of deception and in a fuller understanding of the ways in which the human being can be deceived about his world and in an interaction between these different viewpoints.
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It would be a good thing, if the systems planner's germination was moral outrage and not just a mild felt need. In other words, I do not think we should view the major problems of the world today with calm objectivity. We shouldn't first ask ourselves for a precise and operational definition of malnutrition. We should begin with 'kids are starving in great numbers, damn it all!
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A system may actually exist as a natural aggregation of component parts found in Nature, or it may be a man-contrived aggregation – a way of looking at a problem which results from a deliberate decision to assume that a set of elements are related and constitute such a thing called 'a system.
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How can we design improvement in large systems without understanding the whole system, and if the answer is that we cannot, how is it possible to understand the whole system?
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It's not as though we can expect that next year or a decade from now someone will find the correct systems approach and all deception will disappear. This, in my opinion, is not in the nature of systems. What is in the nature of systems is a continuing perception and deception, a continuing re-viewing of the world, of the whole system, and of its components. The essence of the systems approach, therefore, is confusion as well as enlightenment. The two are inseparable aspects of human living.
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In general, we can say that the larger the system becomes, the more the parts interact, the more difficult it is to understand environmental constraints, the more obscure becomes the problem of what resources should be made available, and deepest of all, the more difficult becomes the problem of the legitimate values of the system.
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A systems approach begins when first you see the world through the eyes of another.
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The idea of a 'system approach' is both quite popular and quite unpopular. It's popular because it sounds good to say that the whole system is being considered, but it's quite unpopular because it sounds either like a lot of nonsense or else downright dangerous – so much evil can be created under the guise of serving the whole.
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The scientist has to have a way of thinking about the environment of a system that is richer and more subtle than a mere looking at for boundaries. He does this by noting that, when we say that something lies 'outside' the system, we mean that system can do relatively little about its characteristics or its behavior. Environment, in effect, makes up the things and people that are 'fixed' or 'given', from the system's point of view.
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The concern of OR with finding an optimum decision, policy, or design is one of its essential characteristics. It does not seek merely to define a better solution to a problem than the one in use; it seeks the best solution... [It] can be characterized as the application of scientific methods, techniques, and tools to problems involving the operations of systems so as to provide those in control of the operations with optimum solutions to the problems.
C. West Churchman
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Good authors, too, who once knew better words Now only use four-letter words Writing prose — Anything goes.
Cole Porter
C. West Churchman
Born:
August 29, 1913
Died:
March 21, 2004
(aged 90)
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