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PDCA is the essence of managerial work: making sure the job gets done today and developing better ways to do it tomorrow.
Brian L. Joiner
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Real benefits come when managers begin to understand the profound difference between 'cost cutting' and 'eliminating the causes of costs'
Brian L. Joiner
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Wars and elections are both too big and too small to matter in the long run. The daily work—that goes on, it adds up.
Barbara Kingsolver
Brian L. Joiner
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