Armand V. Feigenbaum Quote

In the phrase "quality control" the word quality does not have the popular meaning of "best" in any absolute sense. It means "best for certain customer conditions." These conditions are (a) the actual use and (b) the selling price of the product. Product quality cannot be thought of apart from product cost.


p. 1 - Quality Control: Principles, Practice, and Administration. 1951

Picture Quote 1

In the phrase quality control the word quality does not have the popular meaning of best in any absolute sense. It means best for certain customer...

Picture Quote 2

In the phrase quality control the word quality does not have the popular meaning of best in any absolute sense. It means best for certain customer...

Picture Quote 3

In the phrase quality control the word quality does not have the popular meaning of best in any absolute sense. It means best for certain customer...

Picture Quote 4

In the phrase quality control the word quality does not have the popular meaning of best in any absolute sense. It means best for certain customer...