Armand V. Feigenbaum Quote

Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction.


Cited in: D.H. Stamatis (1999) TQM Engineering Handbook, p. 12 - Total Quality Control, 1983


Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the...

Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the...

Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the...

Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the...