Andrew Grove Quote
You need to try to do the impossible, to anticipate the unexpected. And when the unexpected happens, you should double the efforts to make order from the disorder it creates in your life. The motto I'm advocating is — Let chaos reign, then rein chaos. Does that mean that you shouldn't plan? Not at all. You need to plan the way a fire department plans. It cannot anticipate fires, so it has to shape a flexible organization that is capable of responding to unpredictable events.
1995, p. 229; As cited in: Cristina Chaminade, Bino Catasús (2007) Intellectual Capital Revisited: Paradoxes in the Knowledge Intensive Organization.. p. 94 - High Output Management (1983)