Alvin Toffler - The Third Wave (1980)

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Any decent society must generate a feeling of community. Community offsets loneliness. It gives people a vitally necessary sense of belonging. Yet today the institutions on which community depends are crumbling in all the techno-societies. The result is a spreading plague of loneliness.

Alvin Toffler

The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.

Alvin Toffler