If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.
The Inmates are Running the Asylum (ed. Sams Publishing, 1999)
If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.
The Inmates are Running the Asylum (ed. Sams Publishing, 1999)